Privacy Policy

Privacy Policy

YOGAN SOLUTIONS PVT LTD (hereinafter referred to as “We”, “Us”, “Our”) owns and manages the website www.yogaair.in and its other digital platforms and applications (“Website”).

This Privacy Policy (“Privacy Policy”) explains how We may collect, use, store, disclose or otherwise process your personal data when using our websites or through any other mean that We may employ to process your personal data.

This policy also describes the rights you have with respect to your personal data. We are committed to providing the highest level of protection regarding the Processing of their employees’, vendors’ and clients’/customers’ personal data based on applicable data protection laws and regulations.

This Privacy Policy applies to all current and former users (collectively “You” or “Your”) accessing or using our website, or otherwise engaging with us through email or other means. By accessing or using our website or by otherwise giving us your information, You confirm that you have read and understood and agreed to the practices outlined in this Privacy Policy.

Please read the following carefully to understand our views and practices regarding your personal data.

1. We collect your personal information in order to provide and continually improve our products and services.
2. Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.
3. All partner firms and any third-party working with or for us, and who have access to personal information, will be expected to read and comply with this policy. No third party may access, or process sensitive personal information held by Us without having first entered into a confidentiality agreement.

How we collect information

1. From you directly and through this site: We may collect information through the website when you visit. The data we collect depends on the context of your interactions with our website.
2. We collect the personally identifiable information from you when you get in touch with us or you transact as a guest. During registration you are required to give us your contact information (such as name, email address, billing address, delivery address, pin code, mobile number, occupation etc.). Upon registration users may receive communications from Bata.in (e.g. newsletters, updates). Even when you transact as a guest, we collect identifiable information (such as name, email address, billing address, delivery address, pin code, mobile number etc.).
3. We use this information to contact you about the services you are using on our website and services in which you have expressed interest.
4. When you purchase a product or service from us, we request certain personally identifiable information from you on our order form, in order to be able to fulfil your requested service. You are required to provide contact information (such as name, email, mobile number and shipping address).
5. We use this information for billing purposes and to fulfil your orders. If we have trouble processing an order, we will use this information to contact you.
6. If you choose to use our referral service to tell a friend about our website, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the website.
7. Yogan Solutions Pvt Ltd. does not store your information. We respect your privacy. We ensure that we maintain complete confidentiality of the details that you have shared with us and we will not share your details with any third party. All transactions are secured through SSL (Secured Socket Layer) encryption protocol.
8. We are the sole owners of your information collected by us at different points on our Website.

How we use information

We use the information we collect primarily to provide, maintain, protect, and improve our current products and services.

We use the information as described in this policy and we may use your information to:

1. Improve our services, site and how we operate our businesses;
2. Understand and enhance your experience using our site, products and services;
3. Provide and deliver the products and services you request;
4. Process, manage, complete, and account for transactions;
5. Provide customer support and respond to your requests, comments and inquiries;
6. Send you related information, including confirmations, invoices, technical notices, updates, security alerts and support and administrative messages;
7. We may process your personal information without your knowledge or consent where required by applicable law or regulation for the purposes of verification, including of cyber incidents, prosecution, and punishment of offences;
8. Protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.

Data transfer

Information about our users is an important part of our business and we take due care to protect the same.

We share your data with your consent to complete any transaction or provide any product or service you have requested or authorized.

We may employ other companies and individuals to perform functions on our behalf. The functions include fulfilling orders for products or services, delivering supply, sending postal mail and e-mail, removing repetitive information from customer lists, providing marketing assistance, processing payments, transmitting content, and providing customer service.

These third party service providers have access to personal information needed to perform their functions but may not use it for other purposes. Further, they must process the personal information in accordance with this Privacy Policy and as permitted by applicable data protection laws.

We release accounts and other personal information when we believe it is appropriate to comply with law, enforce or apply our conditions of use, and other agreements, and protect the rights, property or safety of us, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

Data security

We take due care to protect customer data. Technical measures are in place to prevent authorized or unlawful access to data and against accidental loss or destruction of, or damage to, data. The employees dealing with the data have been trained to protect data from any illegal or unauthorized usage.

We work to protect the security of your information during transmission by using Secure Socket Locker (SSL) software, which encrypts the information you input. SSL allows sensitive information such as credit card numbers, UID, and login credentials to be transmitted securely.

We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of personal customer information.

We take reasonable steps to help protect your personal information in an effort to prevent loss, misuse, unauthorized access, disclosure alteration and destruction.

Information collected from you will be stored for such period as required to complete the transactions entered into with you or such period as mandated under the applicable laws.

Sharing of personal information

We do not share your personal data with third parties without your prior consent other than:

1. With third parties who work on our behalf, provided such third parties adhere to the data protection principles written out in the Digital Personal Data Protection Act, 2023 and other applicable legislation or entered into a written agreement with us requiring that the third party provide at least the same level of privacy protection as is required by such principles;
2. To comply with laws or to respond to lawful requests and legal process;
3. To protect the rights and property of us, our agents, customers, and others including to enforce our agreements, policies and terms of use;
4. In an emergency, including to protect personal safety of any person; and
5. For the purposes of a business deal involving the sale or transfer of all or a part of our business or assets. Business deals may include, for example, any merger, financing, acquisition, divestiture, or bankruptcy transaction or proceeding.

Changes to the policy

We may change this policy from time to time. If we make any changes to this policy, we will change the “last updated” date above. You agree that your continued use of our services after such changes have been published to our services will constitute your acceptance of such revised policy.

Newsletter

Following your subscription to the newsletter, your e-mail address is used for our advertising purposes until you cancel the newsletter again. Cancellation is possible at any time.

The following consent has been expressly granted by you separately, or possibly in the course of an ordering process: “I am accepting to receive newsletter from this website”. You may revoke your consent at any time with future effect.

If you no longer want to receive the newsletter, then unsubscribe by clicking on the unsubscribe option given in the email footer.

If you have any concerns about privacy or grievances with Us, please contact us with a thorough description and we will try to resolve the issue for you.